FM / osupport

/var/softaculous/osupport

Name	Size	Mode	Actions
images/	-	0755	rm
php53/	-	0755	rm
php56/	-	0755	rm
php71/	-	0755	rm
php81/	-	0755	rm
php82/	-	0755	rm
clone.php	5782	0644	edit dl rm
config.php	200	0644	edit dl rm
edit.php	4542	0644	edit dl rm
edit.xml	447	0644	edit dl rm
extend.php	9024	0644	edit dl rm
fileindex.php	40	0644	edit dl rm
import.php	2596	0644	edit dl rm
info.xml	3435	0644	edit dl rm
install.js	924	0644	edit dl rm
install.php	6540	0644	edit dl rm
install.xml	1699	0644	edit dl rm
md5	2254	0644	edit dl rm
notes.txt	415	0644	edit dl rm
update_pass.php	497	0644	edit dl rm

Edit: /var/softaculous/osupport/info.xml (3435B)

<soft xmlns="http://www.softaculous.com">
	<overview>
		<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
	</overview>
	<features>
		{{features}}
	</features>
	<demo>
		http://www.softaculous.com/demos/OpenSupports
	</demo>
	<ratings>
		http://www.softaculous.com/softwares/customersupport/OpenSupports
	</ratings>
	<space>
		16467403
	</space>
	<support>
		https://www.opensupports.com/documentation/
	</support>
	<version>
		4.11.0
	</version>
	<mod>18</mod>
	<mod_files>4</mod_files>
	<release_date>11-01-2022</release_date>
	<admin>admin</admin>
	<softversion>
		4.5.4
	</softversion>
	<requirement check="php" type="version" operator="ge" value="7.0.0" />
	<requirement check="php" type="version" operator="lt" value="7.3.0" />
	<requirement check="php" type="extension" name="pdo" />
	<languages>
		<english-overview>
		OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support.
		 
		OpenSupports is released under the <a href="https://github.com/opensupports/opensupports/blob/master/LICENSE" target="_blank">GNU General Public License v3.0</a>.
		</english-overview>
		<english-features>
			<ul>
				<li>Responsive design 
					OpenSupports is responsive, that means it looks well in phones, tablets and desktop computers.
				</li>
				<li>Custom Responses 
					Don't repeat yourself. With our system you can customize your own templates to respond tickets.
				</li>
				<li>Articles and Topics 
					Create articles to solve your customer's frequently asked questions (FAQs), and to provide them with How-To Guides about your product or service.
				</li>
				<li>Staff members 
					Add as many staff members as you want, and assign each of them the set of departments they will respond.
				</li>
				<li>Departments 
					Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.
				</li>
				<li>File Attachments 
					Staff members and your customers can attach files to comments in tickets. You can decide the maximum size of these files.
				</li>
				<li>CSV Import 
					You can import users to your OpenSupports via a simple CSV file. Every row should have username, password and email.
				</li>
				<li>Notifications 
					You can easily see a log of all the last actions that have taken place in your OpenSupports website.
				</li>
				<li>Email Templates 
					You can customize your email templates for common actions in OpenSupports to look according to your company style.
				</li>
			</ul>
		</english-features>
		<english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt>
		<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
		<english-err_no_email>Please provide the email to reset the password</english-err_no_email>
		<english-err_no_such_email>The Admin email is incorrect and does not exist!</english-err_no_such_email>
		<english-err_osupport_protocol>OpenSupports works only in HTTPS. Please enable HTTPS on your server.</english-err_osupport_protocol>
	</languages>
</soft>

{{overview}} {{features}} http://www.softaculous.com/demos/OpenSupports http://www.softaculous.com/softwares/customersupport/OpenSupports 16467403 https://www.opensupports.com/documentation/ 4.11.0 18 4 11-01-2022 admin 4.5.4

OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support.

OpenSupports is released under the GNU General Public License v3.0.

Responsive design
OpenSupports is responsive, that means it looks well in phones, tablets and desktop computers.
Custom Responses
Don't repeat yourself. With our system you can customize your own templates to respond tickets.
Articles and Topics
Create articles to solve your customer's frequently asked questions (FAQs), and to provide them with How-To Guides about your product or service.
Staff members
Add as many staff members as you want, and assign each of them the set of departments they will respond.
Departments
Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.
File Attachments
Staff members and your customers can attach files to comments in tickets. You can decide the maximum size of these files.
CSV Import
You can import users to your OpenSupports via a simple CSV file. Every row should have username, password and email.
Notifications
You can easily see a log of all the last actions that have taken place in your OpenSupports website.
Email Templates
You can customize your email templates for common actions in OpenSupports to look according to your company style.

Could not encrypt admin password because the domain is not pointing to the correct server

New password. Leave blank if you do not want to reset the password

Please provide the email to reset the password

The Admin email is incorrect and does not exist!

OpenSupports works only in HTTPS. Please enable HTTPS on your server.