FM / uvdesk

/var/softaculous/uvdesk

Name	Size	Mode	Actions
images/	-	0755	rm
php53/	-	0755	rm
php56/	-	0755	rm
php71/	-	0755	rm
php81/	-	0755	rm
php82/	-	0755	rm
.env	1997	0644	edit dl rm
.htaccess	313	0644	edit dl rm
clone.php	4757	0644	edit dl rm
edit.php	4550	0644	edit dl rm
edit.xml	447	0644	edit dl rm
extend.php	9174	0644	edit dl rm
fileindex.php	362	0644	edit dl rm
import.php	3999	0644	edit dl rm
info.xml	4020	0644	edit dl rm
install.js	924	0644	edit dl rm
install.php	5223	0644	edit dl rm
install.xml	1244	0644	edit dl rm
md5	2558	0644	edit dl rm
notes.txt	336	0644	edit dl rm
update_pass.php	517	0644	edit dl rm
uvdesk.yaml	1066	0644	edit dl rm
Version.php	41338	0644	edit dl rm

Edit: /var/softaculous/uvdesk/info.xml (4020B)

<soft xmlns="http://www.softaculous.com">
	<overview>
		<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
	</overview>
	<features>
		{{features}}
	</features>
	<demo>
		http://www.softaculous.com/demos/UVdesk
	</demo>
	<ratings>
		http://www.softaculous.com/softwares/customersupport/UVdesk
	</ratings>
	<space>
		89642803
	</space>
	<support>
		https://www.uvdesk.com/en/opensource/
	</support>
	<version>
		1.1.7
	</version>
	<mod>10</mod>
	<mod_files>1</mod_files>
	<release_date>03-01-2025</release_date>
	<admin>public/en/member/login</admin>
	<softversion>
		4.5.4
	</softversion>
	<requirement check="php" type="version" operator="ge" value="8.1.0" />
	<requirement check="mysql" type="version" operator="ge" value="5.7.23" />
	<requirement check="php" type="extension" name="imap" />
	<requirement check="php" type="extension" name="mailparse" />
	<requirement check="php" type="extension" name="mysqli" />
	<languages>
		<english-overview>
		UVdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions.
		 
		UVdesk is released under the <a href="https://github.com/uvdesk/community-skeleton/blob/master/LICENSE" target="_blank">MIT license</a>.
		</english-overview>		
		<english-features>
			<ul>
				<li>Branding Branding allows complete transformation of support portal to match with the business and to meet with the expectation of users implementing your brand colors.</li>
				<li>Highly Customizable As it is created with the Symfony PHP framework to be highly customizable for the complex customer support requirement of any trade.</li>
				<li>Knowledgebase A smart way to give a self-served appropriate description prior to the customers and let them find out a quick solution from up to dated knowledgebase articles to reduce the inquiry count.</li>
				<li>Mailbox Configuration Configure your support email address with the mailbox to never miss out any lead as it converts all the coming emails into the Helpdesk Ticket for the standard supervision and better customer support.</li>
				<li>Saved Replies Saved Replies are the pre-prepared answers for quick resolution of repetitive customer queries to save support agent\'s time from typing the same answers repeatedly. </li>
				<li>Ticket Formation No more checking emails frequently. Get every email inquiries generated as a Ticket with UVdesk Open Source Helpdesk and instantly deliver better customer support experience.</li>
				<li>Ticket Management Get all the queries generated as Tickets, hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience.</li>
				<li>User Management Easily scale and streamline your customer support with countless agents, team, and groups.</li>
				<li>Workflow Save time from using pre-set workflow based on events and conditions to automate actions also helps to escape from executing manual steps in every fixed interval of time.</li>
			</ul>
		</english-features>
		<english-ad_path>Admin Path</english-ad_path>
		<english-cust_path>Customer Path</english-cust_path>
		<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
		<english-err_no_email>Please provide the email to reset the password</english-err_no_email>
		<english-err_no_such_email>The Admin email is incorrect and does not exist!</english-err_no_such_email>
		<english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt>
		<english-err_pass_uvdesk>Password must contain minimum 8 character length, at least two letters (not case sensitive), one number, one special character(space is not allowed)</english-err_pass_uvdesk>
	</languages>
</soft>

cmd: